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Who Are You Relying On?

This is a good question to ask yourself as you start preparing for the new data points that are required with the HMDA changes in 2018. Up until now HMDA data has been pretty...

Better Safe than SARy

FinCEN has required the filing of Suspicious Activity Reports, or SARs, for quite some time now. And, because of annual training requirements, and simply a matter of operations, credit union staff are generally quite knowledgeable with...

Patriot Games

I apologize to those Bostonians out there when I say that there is something about those New England Patriots that rubs me the wrong way. I will follow that up though with a little...

Listen or You Won’t Be Heard

“Most people do not listen with the intent to understand; they listen with the intent to reply” – Stephen R. Covey. I both love and hate this quote. I love it because it is...

Examiners and Mischievous Ghosts

I learned something new today. Did you know poltergeist means “mischievous ghost”? According to Wikipedia (because everything on the internet is fact), the word poltergeist came from the German language word polten (“to make sound”...

New President, New Rules?

I have to admit that I don’t follow politics very closely.  If CNN or Fox News are on in my house, it is probably because the dog stepped on the remote control again. But,...