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Fly the W!

Yes, I am a Cubs fan. No, I did not become a Cubs fan in the last five years (the proof is in the picture). When you grow up watching the Cubs from your...

The CFPB and Limiting Service to Members

On the heels of the recent CFPB Enforcement Action on Navy Federal, we’ve had a flurry of questions regarding the practice of limiting members’ services. The most commonly asked question is “Is it a regulatory...

Don’t Sweat It

Most everyone has a collection of quotes that speak to them. You know, those quotes that speak to who you are as a person. There are also those phrases that help motivate you throughout...

Taking Good Care of Our Older Members

The CFPB recently issued an Advisory regarding elder financial exploitation titled “Advisory for financial institutions on preventing and responding to elder financial exploitation”. This is an area credit unions often struggle with. Is what you are...