Regulatory Compliance
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Here’s an advertising tip

How many of you advertise mobile banking, text banking, or a credit union app product? And how many of you advertise it as being “Free?”  I have reviewed several websites for compliance lately and...

Closed-end loan advertising triggers

Lately I have reviewed multiple closed-end loan advertisements, with the same compliance issue – not providing the required disclosures when a trigger term was present. A trigger term is an advertised term that requires...

The “sign”

PolicyWorks recently conducted a marketing compliance school for CUNA. If you missed out, we will be back in action this September in Anaheim, so I encourage you to join.  As usual, there were several...

Are Your Advertisements Misleading?

One of the most common compliance issues I see when I am conducting a website audit, or reviewing marketing materials for credit unions, is the use of potentially deceptive or misleading advertising. This is...

More on the official sign and statement

We recently conducted an advertising workshop for credit unions in conjunction with CUNA. (We will be doing it again in September if you missed it.) We spent some time during the workshop talking about the NCUA official sign...